1. TRUTHFUL INFORMATION You confirm that all documents, certifications and experience you provide are genuine. Fraudulent documents result in permanent ban and may be reported to authorities. 2. SINGLE PROFILE You may maintain only one candidate profile. Duplicates will be merged or removed. 3. RESPONSIVENESS You agree to respond to employer / visa officer messages within 72 hours; otherwise applications may be withdrawn. 4. NO-SHOW POLICY Failing to board a confirmed flight without 7 days' notice may be added to our compliance registry and shared with embassies. 5. FEES You will only be charged for services you have explicitly approved. All fees go through Skill Voyage Billing — never direct to staff. 6. CONFIDENTIALITY Employer details revealed to you post-offer may not be shared publicly until placement is complete. 7. POST-ARRIVAL CARE You agree to confirm safe arrival within 48 hours so we can release the destination employer's placement bond. 8. REPRESENTATION By signing your contract you authorise Skill Voyage to act as your recruitment agent for the matched role only.
Questions about this policy? Email legal@skillvoyage.co.ke.